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Network/Hardware Construction and Support Services

IT Solution Strongest in Asia Pacific Region. Your Best Partner as IT Specialist.

PBC provides one-stop service covering hardware procurement, installation, data migration,system setup and operation support as a multi-vendor supplier.
Our experienced bilingual consultants can also offer services for corporate standardized system coordination on both a domestic and global scale.
As a Microsoft Gold Certified Partner, our consultants are skilled specialists in the Windows platform. Further, as a Cisco partner, our consultants have knowledge of a wide range of network equipment. PBC also offers virtual solutions as a VMware solution provider.

IT Services

System Support
We provide help desk support, network support, trouble-shooting and support solutions using AquaGuard.
Virtual Solutions
We provide virtual solutions, such as VMware, Windows Server 2008 Hyper-V and XenServer.
Infrastructure
We offer server installation, LAN/WAN design, public/private cloud design and migration services.
Security
We offer thin client, network security (Firewall/VPN), anti-virus and AquaGuard security solutions.

For more information, call or write to us.

1.System Support

PBC ‘s support services range from total IT infrastructure via remote monitoring to on-site maintenance and telephone support.
Special certified engineers are assigned to support PC and application software and handle inquiries regarding system trouble.
PBC offers a wide range of server support and maintenance services to accommodate customers’ exacting requirements.
A help desk service is also available to support Microsoft Dynamics NAV/AX/CRM users. Our experienced and certified bilingual consultants provide various services in Japanese, English and Chinese.

System Support from PBC

Help Desk

The help desk provides support for the installation and configuration of application software, PCs, servers and printers. We escalate issues to vendors when necessary and troubleshoot whether problems are hardware or software-related.

Network Support

Support includes outsourcing requirements for customers’ network management and support, the selection, purchasing, installation, configuration and maintenance of PCs, as well as coordination for customers’ global networks and remote support services.

Trouble Shooting

Support includes remote monitoring of servers and network equipment and the handling of escalation to vendors when necessary. On-site support for identifying the causes of trouble and recovery are also provided.

AquaGuard Support AquaGuard

Using AquaGuard, you can record the history of user operations and accurately play them back in the form of images on demand. AquaGuard has the potential to significantly reduce system support costs.

Flow of Support Service

Click Here to see AquaGuard Demo

Support image Experienced support engineers coordinate your IT manager with overseas offices and vendors.

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2.Virtual solutions

As a multi-vendor, PBC offers comprehensive virtual solutions from hardware procurement, system design and infrastructure to migration, management and maintenance.

Virtual Service

Server Setup

VMware, Windows Server 2008 Hyper-V ,
XenServer

Client virtualization

VMware, Xen Desktop
 


Storage Virtualization

Thin provisioning, storage pooling.

VDI (Virtual Desktop Infrastructure)

Virtual Service

With the advancement of IT, infrastructure and computing methodologies are undergoing dramatic changes, an example of which is virtualization. PBC has experienced and knowledgeable bilingual consultants for virtual solutions such as VMware, Hyper-V and Citrix, and proposes the best solutions to meet customer needs. Virtualized solutions help enterprises achieve the efficient resource utilization and productive application software usage. Large cost savings can also be realized by consolidating resources.

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3.Infrastructure

Adopting the point of a view of a neutral vendor, PBC’s experienced bilingual consultants propose the optimal comprehensive, one-stop solutions for customer environments, from the selection and procurement of hardware to network construction.

Infrastructure Support

Server construction
Multiple vendors: Hardware from HP, DELL, IBM, Fujitsu and others
Design and construction of LAN/WAN (including installation/configuration
of PCs and printers.)

Design and construction of WANs (Wide Area Ethernet, IP-VPN, etc.) and LANs in offices. Adoption and implementation of network equipment such as routers and LAN switches.

Adoption of communication lines and consulting service

Dedicated lines, IP-VPN, Entry-VPN, Internet VPN, Internet lines, VPN construction between back-up lines, multi-site VPN and IP Telephony.

Construction of public cloud computing systems (information systems)
Public cloud infrastructure via the Internet, such as Amazon EC2, Salesforce.com, Microsoft Azure and so on
Construction of private cloud computing systems (basic systems)
Providing a cloud infrastructure via the Internet
Migration
Migration from legacy systems such as mainframes and office computers to new open architecture-based systems,
Data Migration service due to office relocation, etc.

Migration Service from PBC

Flow of Infrastructure Construction

Flow of Infrastructure Construction

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4.Security

Today, all enterprises require the adoption of information security. PBC’s experienced consultants offer customers the optimum security solutions for their environments.

Security Support Services

AquaGuard to protect Information Leakage AquaGuard
AquaGuard is a unique solution to record network user’s operationthe operations of network users and lay them back playback on demand. It accurately reproduces a user’s operational history by thethrough images accurately. As a result, theseRetaining obvious clear evidences of operation prevents injustices improper activity and the and falsifications of the information.
Thin Client

The use of thin clients prevents information leakages due to PCs being taken off premises and also stops theft thanks to data consolidation.
※This solution also leads to lower TCP costs.

Thin Client

Network Security (Firewall/VPN)

PBC supports the adoption and implementation of Firewall and VPN appliances. (Primarily Cisco products)

Network Security (Firewall/VPN)

Virus/Spam measures
PBC supports the adoption and implementation of anti-virus and anti-spam software, including offerings from Symantec, Trend Micro and McAfee.
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